Frank Fayer
2021-07-03 20:57:03 GMT
Huge selection, large store, so many wigs but also lots of other beauty supplies. Upgraded my nail and toenail game with some reasonably priced clippers and file, and the gf picked up supplies.
cris marie
2023-10-22 19:39:36 GMT
I love this store so much and have been going here for years ! I am shocked an also disgusted how customers have been getting mad at the music they play just because “they are not black” Mind Blowing to me last time I check music , is music and we all have rights to play whatever ETC. I can see where the staff acts strict but if were born and RAISED in Austin you would understand that area has a lot of homeless and is known for thief . I observe the staff watching and I SIMPLY mind my business as long as your there simply there to shop I don’t see why they would come off that aggressive? Shame on you for coming into their store an judge them for being Korean and elder I know exactly who they are talking about and i was there when allll the owners were there and they were so nice, so genuine, polite, patient and even helped me point out other items I might like ! I didn’t receive any of that energy so to sit here and read customer just judging them for the music and staff is disgusting . If you simply cannot enjoy yourself and shop & WORRY about yourself then what business do you have coming into someone else’s ? just trashing them ? Please move along if you simply are that SENSITIVE over played music. This is a business running on strong for years .
Marcilee Louis
2021-09-17 04:02:25 GMT
First time in the store it was neat nice and organized the people are so friendly, yes I will be back we need more people like them, if you need for help they will help you to find what you looking for, what you need in the store. And they have smiling faces, they treated me right the service was great and that's why I'm giving them five stars. So thank you for your service and y'all keep up the good work.
Carolina Ag
2022-03-20 23:53:33 GMT
Amazing selection of hair product.
Let alone the huge selection of hair products, wigs and accessories, the service is above and beyond.
I went in there because I was lost, I was looking for the Fed ex office in the vicinity but could not find it (I am not from there area) I saw Big Joy Wigs & Beauty and I went in as I needed hair color and needed to find my way.
I was amazed by the large selection of hair color, beauty products, hair scrunchies, nets, bandanas, shampoos, conditioners etc.
I grabbed what I needed and casually asked the attendant if she knew were the Fed ex store was, she gladly told me the exact way to get there, which I will be forever thankful. She literally help me from having a panic attack.
Thank you. I totally recommend this store.
Deja Cooper
2022-07-05 21:22:02 GMT
I went in looking for a new product to try but not sure which product, the ladies at the front helped by asking questions and giving recommendations. I bought 4 products and a super cute nose ring. Love this store and it's Pflugerville sister location!
Destiny Evans
2023-06-22 17:02:19 GMT
Best Store in Austin TX this is the only store I go to for my daughter's hair stuff from bows to beads etc
...... They have it all
Frances Fortanely
2022-05-15 21:55:39 GMT
Really great experience with Aleena today at Big Joy Wigs and Beauty. She was extremely helpful and patient with my child and me as we explored the options for covering up a bad haircut. We are super thankful for her consideration and kindness.
Kathy Hall
2024-01-17 15:20:12 GMT
Everything we need at an awesome price!
Clarence Conner
2021-12-21 06:48:45 GMT
I handle my daughters hair and the options at Big Joy are endless! I watch a YouTube video about a new hair style for my daughter and head straight here to get all the supplies needed to execute the plan to perfection. This is my go-to spot for African America hair supplies without a doubt!
crystal m
2022-12-10 00:07:46 GMT
I love love big joys this place is my holy grail only because they have everything 😭 lashes are so endless to search thru here I take forever leavinggggggg !!! The staff are such sweethearts and kind 🫶🏽💗!! Love y’all ! 🥲💗
helloirene
2018-01-29 03:39:10 GMT
My experience was amazing. The setup overall was very organized, neat, and clean. I could easily find everything I was looking for. On top of that, there is a friendly staff that helped me with any questions I had. Definitely would recommend checking the store out!!
Kristen Martin
2019-02-06 17:32:22 GMT
Ashley was super helpful and the owner was super nice! I was shocked at peoples negative comments a lot of people seem to take it personal that they "watch you shop" wellll while I was in there they watched EVERYONE shop. They don't know you and you can't tell by looking who is a thief so be glad they just treat everyone the same!
Larry Kittell
2024-01-11 19:41:49 GMT
Found some obscure items that go well with gray hair.
Look StraightAHEAD
2022-08-09 22:11:22 GMT
Great selection of beauty supplies! I bought some amazing items I wasn't even expecting to purchase! Awesome store and cool employees.
K. Fowler
2021-07-22 01:57:44 GMT
I like coming to this shop when I go to Austin. They have a lot nice items that I could never find at one of my home store. And the staff is very friendly and helpful.
Minden Ten Eyck
2017-01-21 15:14:32 GMT
Great selection, reasonable prices and a very helpful and patient staff! I bought a wig for myself here and also brought a friend (who picked out a super cool purple ombre wig). Intended for serious shoppers. They must have a lot of people who come in to play dress up/Facebook selfie shoot, so they have a five wig try-on limit.
LaTrevelle Perry
2022-05-29 21:39:30 GMT
I've got JOY 2 IT'S REALLY BIG TYJESUS
Lucinda Culver
2021-04-26 01:17:18 GMT
Huge selection, and they had everything I needed! I’m styling some wigs and found every tool that was on my list here, when I couldn’t find anything at Sally’s Beauty.
Heather J Cook
2021-05-25 00:50:10 GMT
Th7s is the premier and as far as I know in addition to Sunny's wings the longest running beauty supply in Austin. They will always have whatever you need.
Stacy McGhee
2022-08-28 13:47:43 GMT
Clean and Neat. very friendly. relaxing atmosphere. Staff was friendly and professional hospitality. I'll be going back