Litter Robot Stuck Mid-cycle? Here's How to Fix It - TechEvery (2024)

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Litter Robot Stuck Mid-cycle? Here’s How to Fix It

Landon Rothgarn January 25, 2023 Appliances

The self-cleaning Litter Robot is a helpful tool that has remained reliable since its inception. While most users would find little to no issues with the device, the mid-cycle freeze could come up at any time.

If you’re experiencing a problem where your Little Robot gets stuck mid-cycle, you can apply any of the fixes we have provided below and get the device working again.

Litter Robot Stuck Mid-cycle: How to Fix It — DIY

Litter Robot Stuck Mid-cycle? Here's How to Fix It - TechEvery (1)

Step 1: Check the Power

The first thing to do when it comes to troubleshooting a Litter Robot that is stuck mid-cycle is to check the power. Make sure the unit is plugged in and the power cord is securely connected to the unit and the outlet.

If the power cord is loose, securely reconnect it. If the outlet is not functioning, try plugging the unit into a different outlet.

Checking the power cord: Check the power cord to see if it is in good working condition. If there are any frayed wires or the cord seems damaged, you will have to get it replaced as it might be the cause of the problem.

Outlet not functioning: Sometimes, the problem is with the outlet and not the Litter Robot. Try plugging the unit into a different outlet to see if the problem is resolved. This should give you an idea of what needs to be replaced.

Step 2: Check the Control Panel

If the power is on and the unit is still not functioning, check the control panel. Make sure the unit is not in “sleep mode” or “vacation mode.”

Sleep or Vacation mode: The Litter Robot has a sleep mode and vacation mode that can be activated to save energy or when the unit will not be in use for an extended period. Make sure the unit is not in sleep or vacation mode. If it is, press the “wake up” button to activate the unit.

Clean cycle button: In some cases, the clean cycle button may be accidentally pressed, this causes the Litter Robot to go on a cleaning cycle when it’s not necessary. Check to see if the clean cycle button is pressed and press it again to restart the cycle if necessary.

Step 3: Check the Waste Drawer

Another common cause of a Litter-Robot getting stuck mid-cycle is a full waste drawer.

  • Full waste drawer: The Litter Robot is designed to automatically separate waste from clean litter. However, if the waste drawer is full, the unit may not be able to function properly. Open the waste drawer and check to see if it is full. If it is, remove the waste and any clumps of litter.
  • Proper alignment and closure: The waste drawer needs to be properly aligned and securely closed for the Litter Robot to function properly. Make sure the waste drawer is properly aligned and securely closed.

Step 4: Check the Sensors

If the waste drawer is not full and the unit is still not functioning, check the sensors. Make sure they are clean and not blocked. The sensors are located on the bottom of the unit and can be cleaned with a dry cloth.

Cleaning the sensors: Sensors are located on the bottom of the Litter Robot, they are responsible for detecting when the waste drawer needs to be emptied. Make sure the sensors are clean and not blocked. Use a dry cloth to clean them if necessary.

Step 5: Check the Motor and Gears

If the unit is still not functioning, it may be a problem with the motor or gears.

  • Motor: The motor is responsible for rotating the Litter Robot. Check to see if the motor is running. If it is not, it may need to be replaced. A non-functioning motor can cause the Litter Robot to become stuck mid-cycle. Check to see if the motor is running. If the motor is not running, it may need to be replaced.
  • Gears: The gears are responsible for the movement of the Litter Robot. Check to see if the gears are moving properly. If they are not, they may need to be lubricated. A lack of lubrication can cause the gears to become stuck, preventing the Litter Robot from functioning properly.

Step 6: Contact Customer Service

If none of the above steps resolve the problem, contact the manufacturer’s customer service. They may be able to diagnose the problem and provide further instructions on how to fix it. They may also be able to provide a replacement unit or send a technician to repair the unit.

How to Maintain the Litter Robot

Maintaining the Litter Robot is essential to ensure that it continues to function properly and keep your cat’s litter box clean. Follow this guide to maintain your Litter-Robot:

  • Empty the waste drawer: Empty the waste drawer every few days, or when it is full.
  • Clean the globe: Use a damp cloth or sponge to wipe down the inside and outside of the globe, including the entrance ramp. Be sure to remove any clumps of waste or litter that may have become stuck to the sides.
  • Clean the waste drawer and chute: Use a damp cloth or sponge to wipe down the inside of the waste drawer and the chute that connects the waste drawer to the globe. This will help prevent any buildup of waste or litter and ensure that the Litter Robot continues to function properly.
  • Replace the litter: Add fresh litter to the globe as needed. It is recommended to use high-quality, clumping litter. Avoid using clumping litters containing sodium bentonite clay, as they can cause damage to the Litter Robot’s mechanical parts.
  • Check the sensors: Ensure that the sensors on the waste drawer are working properly by observing the globe during the cleaning cycle. The globe should rotate and pause at the right time.
  • Check for updates: Litter Robot releases software updates from time to time. Check the Litter Robot website for any updates and follow the instructions to update your unit.

Conclusion

A Litter Robot getting stuck mid-cycle can be fixed by following the steps outlined in this guide. If the problem persists, contact the manufacturer’s customer service for further assistance. Remember to regularly check the waste drawer, sensors, motor, and gears for any issues to ensure the longevity and smooth operation of the device.

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Litter Robot Stuck Mid-cycle? Here's How to Fix It - TechEvery (2024)

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